Health Risk Assessment (HRA) & Report
NCQA-led Survey & Report Accreditation
Deliver a comprehensive health risk assessment (HRA) and report in addition to maintaining NCQA Health Plan Accreditation for Health Plan partner contractual obligations.
KPI Health Plan Partners
Deliver a comprehensive health risk report to members while also meeting Health Plan partner annual contractual obligations through annual NCQA Health Plan Accreditation.
Project Duration: 2022 - 2025
User-centered design principles applied:
User involvement
Understanding users needs
Iterative design
Accessibility
Usability
Empathy
The net benefit:
Being NCQA certified keeps the organization in contractual compliance with their Health Plan partners ensuring annual NCQA Health Plan Accreditation is ongoing. Members get to receive a more detailed year over year health assessment progress report showcasing where to focus, what to consider improving and where they are on track.