Health Risk Assessment (HRA) & Report
NCQA-led Survey & Report Accreditation
Deliver a comprehensive health risk assessment (HRA) and report in addition to maintaining NCQA Health Plan Accreditation for Health Plan partner contractual obligations.
KPI Health Plan Partners
Deliver a comprehensive health risk report to members while also meeting Health Plan partner annual contractual obligations through annual NCQA Health Plan Accreditation.
Project Duration: 2022 - 2025
User-centered design principles applied:
User involvement
Understanding users needs
Iterative design
Accessibility
Usability
Empathy
Utilized the UX departments established member app Design System to build features using defined variables mapped to tokens inside Storybook. Contributed to design system enhancements with custom components and variants. Design system governance used a centralized method led by the UX department and the Design System Engineering Department. New components were vetted through bi-weekly design critiqued where applicable.
The net benefit:
Being NCQA certified keeps the organization in contractual compliance with their Health Plan partners ensuring annual NCQA Health Plan Accreditation is ongoing. Members get to receive a more detailed year over year health assessment progress report showcasing where to focus, what to consider improving and where they are on track.